Public Trust Commitment

Purpose

Cushi operates as governance infrastructure designed to record acknowledged instruction before work begins. Trust in the integrity of that record is fundamental to the system’s purpose.

Legal Accountability

This commitment is issued by STRATEGIC GLOBAL HOLDINGS PTY LTD, incorporated in Queensland, Australia. Oversight of governance, risk, and compliance responsibilities rests with the Directors.

Integrity of Records

Cushi maintains:

  • Version bound instruction records
  • Timestamped acknowledgements
  • Logged system events relevant to instruction integrity

Acknowledgement records are not retrospectively altered.

Data Protection

  • Cushi handles personal and organisational data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
  • Cushi does not sell personal data.
  • Operational data is processed only for the purpose of providing the service and meeting legal obligations.

Security Controls

Cushi implements technical and organisational measures to protect data, including:

  • Encryption in transit
  • Controlled access mechanisms
  • Logged access activity
  • Secure hosting infrastructure

Further detail is provided in the Data Security and Protection Policy.

Transparency and Incident Management

Material security incidents are managed under documented response procedures.

Where required by law, affected parties and regulators are notified in accordance with statutory obligations.

Ethical Use of Artificial Intelligence

AI functionality within Cushi assists with instruction clarity and comprehension. AI does not replace human acknowledgement or create binding instruction records without human confirmation.

Review

This commitment is reviewed at least annually and updated where material operational or regulatory changes occur.

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