Policies alone do not create operational evidence.
Cushi turns scattered documents, SOPs and practical expertise into clear,
searchable knowledge that teams can rely on even when roles change or
people move on
Easy updates • Clear structure • Searchable across roles and teams
Training records do not explain execution variance
Every departure takes years of critical knowledge with it. Cushi ensures nothing is lost.
57% lose key know how when staff leave
Organisations lose critical tacit knowledge on departure.
APQC, 2022
6–12 months to rebuild expertise
Replacing lost knowledge is slow and costly.
SHRM, 2021
35% better continuity
Structured knowledge systems reduce repeat errors.
Deloitte, 2020
Knowledge solutions that preserve your wisdom
Unacknowledged deviation remains invisible
Capture the practical knowledge people rely on workflows, tips, context so teams can continue smoothly when someone moves on.
Maintain operations when people are unavailable
Cushi provides an operational system of
record.
Package expertise into reusable materials
Help experienced staff turn their know how into clear, reusable materials your organisation can share, reuse, or adapt as needed.
Make consultant expertise available to everyone
Document consultant processes and guidance into easy to follow pathways, so teams can benefit even when the expert isn’t available.
References
* APQC. (2022). Knowledge Management: Effective Practices and Future Priorities. American Productivity & Quality Center.
** Society for Human Resource Management. (2021). 2021 Talent Loss &
Knowledge Transfer Study. SHRM.
*** Deloitte. (2020). 2020 Global Human Capital Trends. Deloitte Insights.